Bookings
Early Bird bookings must be received 60 days prior to event commencing.
All bookings made in the final 60 days are Standard Registrations (unless otherwise stipulated or invited).
You will be invoiced the difference if you register outside these timeframes or conditions.
Registration closure dates vary from venue to venue due to varying costs and expectations demanded by the venue.
Payment in full is required with all details completed in one registration per person.
Delegate contact details (email and phone number) are required to ensure you receive venue and workshop material / updates.
GST is included in all fees.
Currency must be made Australian dollars.
Group / multiple booking payment through PayPal incurs a 2.5% surcharge.
Additional copies of receipts or certificates when lost can be provided. This will incur an administration charge of $25 and processing may take two weeks.
Special access and dietary requirements are available. We hold no responsibility for failure of venues to provide ideal access or allergen free meals and request you make your own arrangements in such circumstances, if this impacts you. We will always try to support your needs, however.
Onsite registration is not possible.
Expiry dates and times apply to some events and services.
Student registrations require a scanned and emailed current student card (i.e. the year of registration is the year on your student card). Further evidence that students are enrolled in a full time capacity may be requested.
Students earning comparable income to full time workers are not eligible for Student rates. These rates are offered in the interest of supporting students engaging in best practice training and are offered at cost.
Student registration limits are capped at 5 (five) participants per workshop/day.

Cancellations
We accept no responsibility in the unlikely event circumstances beyond our control result in the cancellation of part or all of the workshops and we reserve the right to make changes to the training without notice.
A substitute delegate may attend in your place. You must advise by email if you would like this to occur. An administration fee of $50 will apply.
Alternate city transfer (where a place is available) will incur a fee of $50 unless a workshop has been cancelled by SRAA.
Cancellations in writing must be received prior to close of business 14 days before the workshop runs. Only then will a refund minus $110 admin fee (two day workshops) or $55 (one day workshop) be issued, unless otherwise stated.
Venue and catering costs mean that no refund can be offered if the attendee cancels within 14 days of the workshop